Kiran Rao
About Kiran Rao
Kiran Rao is a Senior Manager at HighRadius in Hyderabad, India, with over 14 years of experience in customer service and accounts management. He has previously held positions at HSBC and Amazon Development Centre, focusing on order management and disputes management.
Work at HighRadius
Kiran Rao has been employed at HighRadius as a Senior Manager since 2022. Based in Hyderabad, Telangana, India, Kiran has contributed to the company's operations for two years. In this role, Kiran focuses on enhancing processes and implementing strategies within the organization.
Previous Experience at HSBC
Prior to joining HighRadius, Kiran Rao worked at HSBC from 2006 to 2008. During this two-year tenure in the Vishakhapatnam Area, Kiran was involved in customer service, gaining valuable experience in client relations and support.
Experience at Amazon Development Centre
Kiran Rao served as a Fin Ops and O2C Manager at Amazon Development Centre (India) Private Limited from 2019 to 2022. Over the course of three years, Kiran managed financial operations and order-to-cash processes, contributing to the efficiency of the organization.
Education and Expertise
Kiran Rao holds a Bachelor of Commerce (B.Com.) degree from the University of Calcutta. With over 14 years of experience in the industry, Kiran specializes in Customer Service, Accounts Receivable, Order Management, and Disputes Management, demonstrating a strong foundation in these areas.
Skills and Problem-Solving Approach
Kiran Rao seeks to apply creative problem-solving skills specifically in the Order-to-Cash (OTC) space. Kiran possesses the ability to direct, train, and motivate staff, aiming to help team members reach their fullest potential in their roles.