Lavanya Narayanan
About Lavanya Narayanan
Lavanya Narayanan is a Manager of Employee Experience at HighRadius, with over 11 years of experience in human resources and account management across various companies, including Amazon, Swiggy, and Zomato. She specializes in data-driven strategic recommendations and building relationships with clients and employees.
Work at HighRadius
Lavanya Narayanan currently holds the position of Manager - Employee Experience at HighRadius, a role she has been in since 2022. In this capacity, she focuses on enhancing employee engagement and experience within the organization. Her responsibilities include collaborating with cross-functional teams to design strategies that improve the value of services and the overall employee experience.
Previous Experience at Amazon, Swiggy, and Zomato
Before joining HighRadius, Lavanya Narayanan gained valuable experience in various roles at prominent companies. She worked at Amazon as a Team Lead from 2012 to 2015 in the Chennai Area, India. Following that, she served as a Strategic Account Manager at Zomato from 2015 to 2016 and then as a Senior Key Account Manager at Swiggy from 2016 to 2017, both in the Hyderabad Area, India. These roles contributed to her expertise in managing client relationships and strategic account management.
Human Resources Roles at I-PAC and Dextara Digital
Lavanya Narayanan held significant positions in human resources at I-PAC (Indian Political Action Committee) and Dextara Digital. She served as the Head of Human Resources & Recruitment at I-PAC from 2017 to 2020, where she managed recruitment and HR strategies. Subsequently, she worked as the Human Resources Director at Dextara Digital from 2020 to 2022. These roles enhanced her skills in fostering employee relationships and strategic HR management.
Education and Expertise
Lavanya Narayanan has a strong educational background. She completed her High School Diploma at Delhi Public School from 1996 to 2006 and later attended Sri Satya Sai Higher Secondary School from 2006 to 2008. She earned a Bachelor’s Degree in Electronics and Instrumentation Engineering from Easwari Engineering College (SRM Group) from 2008 to 2012. Furthermore, she obtained a Master of Business Administration (MBA) in Human Resources Management from the Indian School of Business Management and Administration from 2018 to 2020. Her education supports her specialization in data-driven strategic recommendations and employee relationship management.
Professional Experience Overview
Lavanya Narayanan has over 11 years of experience in various roles, emphasizing critical thinking and tactical execution. Her career spans multiple industries, including technology and food delivery, where she has managed the full life-cycle of engagements. She specializes in making data-driven strategic recommendations and works with cross-functional teams to enhance service and brand value.