Manikanta Hari
About Manikanta Hari
Manikanta Hari is a Service Manager in Cloud Engineering with expertise in IT service orchestration and incident response. He has a background in Electronics and Computer Engineering and has worked with various organizations, including HighRadius and HCL Technologies.
Work at HighRadius
Manikanta Hari currently serves as a Service Manager in Cloud Engineering at HighRadius, a position he has held since 2022. His role involves overseeing the service lifecycle, ensuring that IT services align with organizational objectives. He focuses on operationalizing processes within Cloud Engineering, which is integral to Infrastructure and Database Operations. Manikanta's responsibilities include fostering collaboration among teams to enhance service delivery and streamline operations.
Education and Expertise
Manikanta Hari earned his Bachelor of Technology (BTech) in Electronics and Computer Engineering from Vignan's Institute of Information Technology, completing his studies from 2016 to 2020. He also attended Samyuktha KJM High School and Samyuktha MJM Junior College, where he completed his general studies and senior high school education. His educational background provides a strong foundation for his expertise in IT service management and cloud engineering.
Professional Background
Before joining HighRadius, Manikanta worked at HCL Technologies as an Analyst in Incident Management from 2021 to 2022. He also held the position of Associate in the Network Operations Center at HCL Technologies from 2020 to 2021. Additionally, he briefly worked at Zeta as an Associate in System Operations for four months in 2022. His diverse experience in IT operations has equipped him with skills in incident response and service management.
Certifications and Skills
Manikanta is a certified Incident Response Specialist by PagerDuty. He specializes in orchestrating IT services and is adept at renewing licenses for various monitoring and maintenance tools. His coordination with a global procurement team enhances his ability to manage IT infrastructure effectively. Manikanta is skilled in fostering cross-functional collaboration, which is essential for streamlining processes and improving service delivery.