Narayan Joshi
About Narayan Joshi
Narayan Joshi is a Senior Manager at HighRadius, specializing in Customer Value. He has extensive experience in financial services, having held various roles at companies such as Accenture and HP Enterprise Services over a career spanning more than two decades.
Current Role at HighRadius
Narayan Joshi serves as the Senior Manager - Customer Value at HighRadius since 2021. In this role, he focuses on enhancing customer experiences and driving value through effective management strategies. His position involves overseeing customer-related initiatives and ensuring alignment with the company's objectives in Hyderabad, Telangana, India.
Previous Experience at Accenture
Narayan Joshi has held multiple positions at Accenture, contributing to various aspects of financial services. He worked as a Process Analyst in Collections & Dispute Management from 2004 to 2006, followed by a role as Team Lead for Accounts Receivables (Credit & Collections) from 2007 to 2010. He continued his career at Accenture as Lead – Credit Control from 2019 to 2021 and as Lead – Trust & Safety Copyright from 2018 to 2019 in Hyderabad, Telangana, and Bangalore Urban, Karnataka, India.
Experience at HP Enterprise Services
Narayan Joshi worked at HP Enterprise Services in various capacities from 2010 to 2014. He served as a Transition Business Process Analyst in Order To Cash for five years, followed by a role as Supervisor Collections for two years. His tenure at HP Enterprise Services was marked by his involvement in process management and collections operations in Chennai, Tamil Nadu, India.
Educational Background
Narayan Joshi obtained his Bachelor of Commerce degree from Dwarakadoss Goverdhandoss Vaishnav College, where he studied Commerce and Accounts from 1996 to 1999. Earlier, he completed his schooling at Sri Ramakrishna Mission Higher Secondary School (Main), focusing on Commerce/Accounts from 1988 to 1993.
Expertise in Business Process Improvement
Narayan Joshi possesses expertise in Business Process Improvement and Management Information Systems (MIS). He has a strong skill set in program and project management, particularly within the financial services industry. His background also includes significant experience in Human Resources and Training, which complements his management capabilities.