Priyanka Madiraju
About Priyanka Madiraju
Priyanka Madiraju is a Customer Operations Manager with a background in Electrical and Electronics Engineering. She has extensive experience in customer operations and engineering roles across several companies in Hyderabad, India.
Current Role as Customer Operations Manager
Priyanka Madiraju currently serves as a Customer Operations Manager at HighRadius, a position she has held since 2022. In this role, she is responsible for overseeing customer operations, ensuring efficient service delivery, and enhancing customer satisfaction. Her experience in customer operations contributes to her ability to manage teams and streamline processes effectively.
Previous Experience at HighRadius
Prior to her current role, Priyanka worked at HighRadius as an Associate Manager of Customer Operations from 2020 to 2022. During her tenure, she focused on improving operational efficiencies and managing customer relationships. Her contributions during this period helped shape the customer operations framework within the organization.
Professional Background in Engineering and Operations
Priyanka has a diverse professional background, having worked as an Operations Engineer at CSC from 2012 to 2015. She then transitioned to Infosys, where she held the position of Senior Software Engineer from 2015 to 2018. Following her time at Infosys, she served as Customer Operations Lead at GAIAN SOLUTIONS from 2018 to 2020. This varied experience has equipped her with a strong foundation in both technical and operational aspects of business.
Educational Background in Electrical and Electronics Engineering
Priyanka Madiraju earned her Bachelor of Technology (BTech) degree in Electrical and Electronics Engineering from JNTUH College of Engineering Hyderabad. This educational background provided her with critical analytical and technical skills that she has applied throughout her career in operations and management.