Rohan Kumar
About Rohan Kumar
Rohan Kumar is a Customer Operations Specialist with a background in electrical engineering. He has experience in various roles, including GIS Analyst and Management Trainee, and has worked in multiple cities across India.
Work at HighRadius
Rohan Kumar has been employed at HighRadius as a Customer Operations Specialist since 2021. His role involves managing customer interactions and ensuring operational efficiency within the organization. Based in Hyderabad, Telangana, Rohan contributes to the company's commitment to enhancing customer satisfaction and streamlining processes.
Education and Expertise
Rohan Kumar completed his education at B.J.E.M School in Bhubaneswar, Odisha, where he studied from 2001 to 2015, achieving both Secondary and Higher Secondary qualifications in the Science Stream. He furthered his education at Siksha 'O' Anusandhan University, earning a Bachelor of Technology (BTech) in Electrical Engineering from 2015 to 2019. This educational background provides him with a solid foundation in technical and analytical skills.
Professional Background
Prior to his current position at HighRadius, Rohan Kumar gained diverse experience in various roles. He worked as a GIS Analyst at ECOMETRIX CONSULTANTS PRIVATE LIMITED for two months in 2021. He also served as a Management Trainee in US Staffing at LanceSoft, Inc. for one month in 2019, and as a Trainee in Application Development at Appman Technologies for six months in 2020. These roles contributed to his understanding of customer operations and technology.
Career Progression
Rohan Kumar's career progression reflects a focus on customer operations and technology. After completing his education, he transitioned into roles that enhanced his skills in application development and staffing. His experience in various companies, including HighRadius, has equipped him with the necessary skills to excel in customer operations.