Saloni Mohanty
About Saloni Mohanty
Saloni Mohanty is a Customer Value Associate at HighRadius in Hyderabad, India, where she focuses on maximizing customer retention through risk analysis and solution provision. She has a background in Electronics and Communications Engineering and has worked in customer success roles since 2019.
Work at HighRadius
Saloni Mohanty has been employed at HighRadius since 2020, serving as a Customer Value Associate. In this role, she focuses on maximizing customer retention through risk analysis and solution provision. Her responsibilities include managing client relationships within a SaaS Fintech enterprise. Saloni specializes in proactive monitoring of account health to enhance product adoption, ensuring that clients derive maximum value from the services offered.
Previous Role at HighRadius
Prior to her current position, Saloni worked as a Customer Success Analyst at HighRadius from 2019 to 2020. In this capacity, she contributed to customer success initiatives by analyzing client needs and supporting their journey with the company's products. This role laid the foundation for her current focus on customer value and retention strategies.
Education and Expertise
Saloni Mohanty earned her Bachelor of Technology degree in Electronics and Communications Engineering from Kalinga Institute of Industrial Technology, Bhubaneswar, where she studied from 2016 to 2020. Her educational background provides her with a strong technical foundation that supports her work in the fintech sector. Additionally, she completed her high school education at Rajhans Vidyalaya in Mumbai, Maharashtra, from 2010 to 2016.
Background
Saloni Mohanty is based in Hyderabad, Telangana, India. Her career in the fintech industry began with her role at HighRadius, where she has developed her skills in customer relationship management and account monitoring. Her experience in both customer success and value management positions her as a knowledgeable professional in the SaaS domain.