Sandhya Koppisetti
About Sandhya Koppisetti
Sandhya Koppisetti is a Product Manager with over a decade of experience in Learning Management Systems, particularly SABA CLOUD. She has a background in analytics from Deloitte and currently oversees product enhancements at HighRadius.
Work at HighRadius
Sandhya Koppisetti has been employed at HighRadius as a Product Manager since 2021. In this role, she manages product releases and oversees the full life cycles of product enhancements. Her responsibilities include ensuring that client requirements are met to achieve optimal business results. She monitors issues raised in the Salesforce CRM system related to Saba and EdCast functionalities, taking ownership to drive them to resolution within the service level agreement (SLA). Additionally, she manages ongoing upgrades of Saba Cloud, EdCast, and Deloitte Virtual Classroom systems.
Previous Experience at Deloitte
Prior to her role at HighRadius, Sandhya Koppisetti worked at Deloitte for ten years, from 2011 to 2021. During her tenure, she served as a Senior Analyst and led functional work-stream teams as a Subject Matter Expert. She documented requirements based on client specifications and designed job aids, test cases, and impact analysis documents. Additionally, she prepared daily and weekly status reports and automated team utilization by categorizing incidents and generating relevant dashboards in CRM.
Education and Expertise
Sandhya Koppisetti studied at Osmania University from 2007 to 2009. She has over ten years of domain expertise in SABA CLOUD, a Learning Management System (LMS) product developed by Saba Inc. She also has experience with Oracle Reporting and Data Visualization tools, specializing in Tableau Desktop versions 9.x and 10.x. Her expertise extends to serving as a Subject Matter Expert for the Deloitte content curation tool, EdCast, and conducting Learning Administration Forums for member firms.
Training and Knowledge Management
In her current and previous roles, Sandhya Koppisetti has focused on knowledge management and training. She built a knowledge base for team members and level 1 teams, and she trained new hires. She onboarded member firms onto Saba Cloud, validating people data and learning catalogues. Additionally, she prepared solution documents for reported issues and implemented solutions in lower environments for system releases and upgrades.