Shiny Pandu
About Shiny Pandu
Shiny Pandu is a Customer Value Manager at HighRadius, where she has worked since 2021. She has extensive experience in customer service and collections, having held various roles at companies such as S&P Global Platts and Genpact India.
Work at HighRadius
Shiny Pandu has been serving as a Customer Value Manager at HighRadius since 2021. In this role, she focuses on enhancing customer satisfaction and maximizing the value delivered to clients. Her tenure at HighRadius spans three years, during which she has contributed to the company's objectives in the customer value domain.
Previous Experience in Collections and Customer Service
Prior to her current role, Shiny Pandu worked at S&P Global Platts as a Senior Collection Analyst for 11 months, from 2020 to 2021. She also held various positions at Genpact India Private Limited, including Collections Manager from 2018 to 2020, Assistant Manager from 2016 to 2018, Management Trainee from 2014 to 2016, and Process Developer from 2012 to 2014. Additionally, she worked as a Customer Service Executive at HSBC Electronic Processing India from 2009 to 2012.
Educational Background
Shiny Pandu studied Biotechnology at Villa Marie College from 2006 to 2009. Her educational background has provided her with a foundation that supports her professional roles in customer service and management.