Shruti Mohapatra
About Shruti Mohapatra
Shruti Mohapatra serves as the Product Experience in Customer Value at HighRadius, where she has worked since 2021. She specializes in analyzing customer challenges and enhancing user experience through targeted training and 'Day in a Life' sessions.
Work at HighRadius
Currently, Shruti Mohapatra holds the position of Product Experience in Customer Value at HighRadius, where she has been employed since 2021. Her role involves analyzing customer challenges and aligning them with strategic steps to enhance product user experience. She conducts 'Day in a Life' sessions to gain insights into customer best practices and challenges across various industries utilizing HighRadius products. Prior to her current role, she completed two internships at HighRadius in 2021, first as a Summer Intern for one month and then as an ABM Intern for two months.
Education and Expertise
Shruti Mohapatra earned her Bachelor of Technology (BTech) degree in Computer Science from Siksha O Anusandhan Corporate Relation, completing her studies from 2018 to 2022. Her educational background provides her with a solid foundation in technology, which she applies in her current role to enhance user experience through targeted user training sessions.
Background
Shruti Mohapatra is based in Bhubaneswar, Orissa, India. She has accumulated experience in product experience and customer value, focusing on improving user interactions with HighRadius products. Her internships in 2021 provided her with practical exposure to the industry, contributing to her current expertise.
Customer Engagement Initiatives
In her role at HighRadius, Shruti Mohapatra is actively involved in initiatives aimed at understanding customer needs and challenges. By conducting 'Day in a Life' sessions, she engages with customers to identify best practices and areas for improvement, which informs her strategies for enhancing product user experience.