Sripadma Cherla
About Sripadma Cherla
Sripadma Cherla is a Senior Director of Customer Operations with extensive experience in program management and customer support. Currently at HighRadius, she has previously held significant roles at JDA Software, Virtusa, and Cognizant Technology Solutions.
Current Role at HighRadius
Sripadma Cherla serves as the Senior Director of Customer Operations at HighRadius, a position held since 2020. In this role, she focuses on enhancing customer success through effective leadership and operational strategies. Her technology-agnostic approach allows her to adapt to various technological environments, ensuring that customer needs are met efficiently.
Previous Experience at JDA Software
Before her current role at HighRadius, Sripadma Cherla worked at JDA Software in multiple capacities. She served as the Director of Customer Support from 2017 to 2020, where she was responsible for overseeing customer support operations. Additionally, she held the position of Support Director at JDA Software since 2017, contributing to the company's customer service excellence.
Career Background in Quality Assurance
Sripadma Cherla has a strong background in quality assurance, having worked as an Associate QA Lead at Virtusa from 2003 to 2008. She later joined Cognizant Technology Solutions as a Product Assurance Manager from 2008 to 2015. Her experience in these roles has equipped her with the skills necessary for program management and delivery excellence.
Educational Qualifications
Sripadma Cherla holds a Bachelor of Technology (B Tech) degree in Chemical Engineering from Andhra University, where she studied from 1995 to 1999. She furthered her education with a Master of Technology (M Tech) in Chemical Engineering from the Indian Institute of Technology, Madras, completing her studies from 2000 to 2002.