Zachary Bucci
About Zachary Bucci
Zachary Bucci is a System Administrator with extensive experience in desktop support and strong skills in wireless technologies. He has worked for various companies, including HighRadius, Wyndham Worldwide, and HP Enterprise Services, and holds a Bachelor of Science degree from the University of Houston in both Civil Engineering Technology Construction Management and Computer Engineering.
Work at HighRadius
Zachary Bucci has been employed at HighRadius as a System Administrator since 2021. In this role, he is responsible for managing and maintaining the organization's IT infrastructure, ensuring system reliability and performance. His expertise in wireless technologies and service desk operations contributes to the efficiency of HighRadius's technical support services.
Education and Expertise
Zachary Bucci holds a Bachelor of Science degree in Civil Engineering Technology Construction Management from the University of Houston, which he completed from 1989 to 1993. He also earned a Bachelor of Science degree in Computer Engineering from the same university, studying from 1996 to 1998. His educational background supports his extensive experience in desktop support, particularly in managing migrations, upgrades, and refreshes.
Background in Desktop Support
Zachary Bucci has a diverse background in desktop support, having worked in various roles across multiple organizations. His experience includes positions at Wyndham Worldwide as an Associate Systems Software Technician from 2006 to 2017, and at Phillips 66 as a Desktop Support Technician from 2019 to 2021. He has also held positions at Aristocrat, Onsite Maintenance Solutions, Credit One Bank, and Helix Electric, demonstrating a strong customer service orientation in technical support roles.
Technical Skills and Proficiencies
Zachary Bucci possesses strong skills in wireless technologies and service desk operations. He has extensive experience with Windows 7 and Windows 10 operating systems, which enhances his capability in providing effective desktop support. His technical skills include managing system migrations, upgrades, and refreshes, which are critical in maintaining the operational integrity of IT environments.
Previous Employment History
Before his current role at HighRadius, Zachary Bucci worked at HP Enterprise Services as a Service Desk Analyst from 2000 to 2004. He also served as a Technical Consultant at TEKsystems from 2004 to 2006. His varied roles in desktop support and technical consulting have equipped him with a comprehensive understanding of IT service management and support.