Colleen Callahan
About Colleen Callahan
Colleen Callahan is a Commercial Account Executive with a background in Nutrition Sciences and Communication Sciences. She has held various roles in customer support and speech language pathology, and currently works at Hightouch in San Francisco.
Current Role at Hightouch
Colleen Callahan currently serves as a Commercial Account Executive at Hightouch, a position she has held since 2024. Based in San Francisco, California, she is responsible for managing commercial accounts and driving business growth. Her role involves engaging with clients to understand their needs and providing tailored solutions to enhance their experience with Hightouch.
Previous Experience at Hightouch
Before her current role, Colleen worked at Hightouch as a Renewal Manager from 2023 to 2024. During her six-month tenure in Denver, Colorado, she focused on managing client renewals and ensuring customer satisfaction. This position allowed her to develop skills in client relationship management and retention strategies.
Educational Background
Colleen Callahan holds a Bachelor of Science in Nutrition Sciences from the University of Tennessee, Knoxville. She furthered her education by obtaining a Master of Science in Communication Sciences and Disorders from Emerson College. Her academic background provides her with a strong foundation in both health sciences and communication, which is beneficial in her professional roles.
Professional Experience in Speech Language Pathology
Colleen has significant experience in the field of speech language pathology. She worked as a Speech Language Pathologist for the School District of Philadelphia from 2019 to 2021, where she provided therapy and support to students. Additionally, she worked at Therapy Source, Inc. in a similar capacity from 2020 to 2021. These roles contributed to her expertise in communication disorders and patient care.
Roles at ClickUp
Colleen held multiple positions at ClickUp, including Customer Support Specialist, Renewal Specialist - Expansion Sales, and Manager of Renewals. Her time at ClickUp spanned from 2021 to 2023, during which she developed skills in customer support and sales management. These experiences enhanced her ability to manage client relationships and drive renewal processes.