Kevin Tran
About Kevin Tran
Kevin Tran is a Senior Solutions Engineer at Hightouch, where he combines his expertise in data analytics and engineering with customer-facing roles. He has previously held positions at Salesforce, Heap, Import.io, and Western Digital, and he actively mentors others in pre-sales engineering.
Work at Hightouch
Kevin Tran currently serves as a Senior Solutions Engineer at Hightouch, a position he has held since 2022. His role involves leveraging his expertise in data analytics and engineering to enhance client solutions. He works remotely from San Francisco, California, and focuses on delivering effective solutions that meet client needs. In addition to his engineering responsibilities, he also holds the title of Chief Camera Officer at Hightouch, where he contributes to the company's innovative approach.
Previous Experience at Salesforce
Prior to his current role, Kevin worked at Salesforce as a Senior Solutions Engineer for five months in 2021. His experience at Salesforce involved engaging with clients to provide tailored solutions, utilizing his technical skills to address customer requirements. This role further developed his capabilities in the field of solutions engineering.
Career at Heap
Kevin Tran has significant experience at Heap, where he worked in two capacities. He served as a Solutions Engineer from 2019 to 2021 for two years and later as a Solutions Consultant for seven months in 2021. His roles at Heap involved collaborating with clients to implement data-driven solutions, enhancing user experience, and providing insights based on analytics.
Education and Expertise
Kevin earned a Bachelor of Science degree in Computer Engineering from San Jose State University. His educational background provides a strong foundation in technical principles, which he applies in his professional roles. He combines his knowledge of data analytics and engineering with customer-facing roles, enhancing his effectiveness in technical sales and solutions engineering.
Background in Customer Success and Engineering
Before his tenure at Hightouch, Kevin worked at Import.io as a Customer Success Engineer and later as a Solutions Engineer. His experience in these roles, combined with his time at Western Digital as a Software Engineer, has equipped him with a diverse skill set in both engineering and customer success. He has also engaged in mentorship and outreach to encourage careers in pre-sales engineering.