Laura Webber
About Laura Webber
Laura Webber serves as the Principal Customer Success Engineer at Hightouch, bringing extensive experience in customer success and software engineering. She holds degrees in English and Philosophy from SUNY Geneseo and in English Language and Linguistics from the University of Michigan, alongside a strong background in programming and cloud services.
Work at Hightouch
Laura Webber currently serves as the Principal Customer Success Engineer at Hightouch, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Hightouch's solutions. Prior to this, she worked as a Solutions Architect at Hightouch from 2021 to 2022, where she contributed to designing and implementing technical solutions for clients.
Education and Expertise
Laura Webber holds a Bachelor of Arts in English and Philosophy from SUNY Geneseo and a Master of Arts in English Language and Linguistics from the University of Michigan. She has extensive expertise in programming languages, including Python, Java, JavaScript, Ruby, and TypeScript. Additionally, she is proficient in cloud services such as AWS, Microsoft Azure, and Google Cloud Platform, and holds certifications in Triplebyte for various development areas.
Background
Before her current role at Hightouch, Laura Webber worked in various positions that contributed to her technical and teaching experience. She served as a Principal Customer Success Engineer at tray.io for seven months in 2020 and as an Adjunct Instructor in Software Engineering at Promineo Tech from 2021 to 2023. Laura also worked as a Computer Science Teacher at Marin Academy from 2013 to 2016 and held the role of Governance Manager & Executive Administrator at Spirit Rock from 2016 to 2020.
Achievements in Teaching
Laura Webber has made significant contributions to education as an adjunct instructor at Promineo Tech, where she teaches Front End Development. Her teaching experience includes guiding students in software engineering principles and practices, helping to prepare them for careers in technology. She has also acted in student films, showcasing her versatility beyond technical roles.
Technical Skills and Certifications
Laura Webber possesses a wide range of technical skills, including web development technologies such as HTML5, CSS3, jQuery, React, and Node.js. She is experienced in managing databases like MySQL and PostgreSQL and has expertise in data engineering using SQL and dbt. Laura is certified as an AWS Cloud Practitioner and Microsoft Azure Fundamentals, and she employs agile methodologies such as Scrum and Kanban in her work.