Nicole De Santis
About Nicole De Santis
Nicole De Santis is a Customer Success Engineer at Hightouch, with a background in finance and software engineering. She has held various roles in finance and technology, including positions at EY and Anchorage Capital Group, and has transitioned from finance to technology to implement solutions independently.
Work at Hightouch
Nicole De Santis has been employed at Hightouch as a Customer Success Engineer since 2022. In this role, she focuses on ensuring customer satisfaction and success by leveraging her technical and analytical skills. Her background in finance and software engineering allows her to effectively communicate with clients and provide tailored solutions.
Previous Experience at EY
Nicole De Santis worked at EY as a Summer Intern in 2016 for two months in the Greater New York City Area. Following her internship, she served as a Structured Finance Analyst from 2017 to 2018 for one year. During her time at EY, she developed foundational skills in finance and analytics.
Experience at Anchorage Capital Group
At Anchorage Capital Group, L.L.C., Nicole held multiple roles. She worked as a Structured Credit Associate from 2018 to 2021 for three years, and briefly served as a Structured Credit Assistant Vice President in 2021 for eight months. Her responsibilities included collaborating with developers on software platforms for metric calculations.
Education and Expertise
Nicole De Santis studied at Binghamton University, where she earned a Bachelor's degree in Business Administration with a focus on Finance from 2013 to 2017. She later attended Fullstack Academy, completing a program in Computer Software Engineering from 2021 to 2022. This educational background supports her transition from finance to technology.
Transition to Technology
Nicole transitioned from a finance career to technology, motivated by a desire to implement solutions independently. Her experience in finance involved daily collaboration with developers, which led her to gain skills in software engineering. This transition has enabled her to create more effective processes as a Software Engineer.