Jess Bacon
About Jess Bacon
Jess Bacon is the Director of Sales Operations at HIMSS, with extensive experience in sales, client services, and analytics.
Title
Jess Bacon holds the position of Director of Sales Operations at HIMSS, a role taken up in 2019. This position involves leading sales operations and managing a variety of strategic initiatives to improve organizational efficiency and sales performance.
Work Experience
Jess Bacon has an extensive background in sales and client services. Prior to the current role at HIMSS, Jess worked as Director of Client Services at HIMSS Media in Portland, ME from 2016 to 2018. Before joining HIMSS Media, Jess served as Senior Manager of Account Coordination at Dice from 2012 to 2016. Additionally, Jess held the position of Manager of Reporting and Analytics at Ziff Davis Enterprise from 2005 to 2012. Earlier in the career, Jess also worked as a Writer/Researcher from 2005 to 2011 and as a Marketing Assistant at The Frick Art and Historical Center from 1999 to 2001.
Education and Expertise
Jess Bacon holds a Graduate Certificate in Publishing and Communications from Harvard University, earned from 2002 to 2004. This educational background is complemented by a BA in Philosophy and Women's Studies from the University of Delaware, obtained between 1993 and 1997. This blend of education provides a strong foundation for diverse roles in sales operations and client services.
Project Implementation and Management
During the tenure as Director of Sales Operations, Jess Bacon has successfully implemented sales operations processes that significantly reduced month-end billing time from 15 hours to 4 hours per month. Additionally, Jess has developed budgeting tools that have been widely adopted across the organization due to their effectiveness, and presented recommendations leading to an estimated $500,000 in increased and incremental annual sales.
Salesforce Management
In the role at HIMSS, Jess Bacon is responsible for managing Salesforce Lightning needs, which includes the development of new features and functionalities. This responsibility ensures smooth operations and optimization of the Salesforce platform to meet organizational requirements.