Daniela Serafica

Daniela Serafica

Client Success Manager @ Hinge Health

About Daniela Serafica

Daniela Serafica is a Client Success Manager at Hinge Health, where she has worked since 2021. She has a background in healthcare client success and digital health, with previous roles at GlobalData Plc and various internships in the Philippines.

Current Role at Hinge Health

Daniela Serafica serves as a Client Success Manager at Hinge Health, a position she has held since 2021. In this role, she focuses on ensuring client satisfaction and success, contributing to the company's mission in the digital health sector. Her responsibilities include managing relationships with major clients, including Boeing, Salesforce, and US Foods, and supporting initiatives aimed at reducing opioid use and surgeries through innovative digital health solutions.

Previous Experience at GlobalData Plc

Before joining Hinge Health, Daniela worked at GlobalData Plc as a Client Success Executive in the Healthcare sector from 2019 to 2021. During her two years in this role, she operated out of San Francisco, California, where she was responsible for enhancing client relationships and driving customer satisfaction within the healthcare industry.

Educational Background

Daniela Serafica studied at Ateneo de Manila University, where she earned a Bachelor of Science in Management of Applied Chemistry, along with minors in Public Health, Development Studies, and Enterprise Development from 2014 to 2019. She also pursued further education at UC San Diego Extended Studies, specializing in Digital Health from 2021 to 2022. Additionally, she participated in a study abroad program at the University of California, Irvine - College of Medicine, focusing on Biomedical/Medical Engineering and Public Health in 2016.

Internship Experience

Daniela has gained valuable experience through various internships. In 2018, she worked as an Employee Engagement Intern at Sprout Solutions for four months in the Philippines. Additionally, she served as a Social Enterprise Development Intern at Human Nature (Gandang Kalikasan, Inc.) for two months in the same year. Earlier in her career, she was part of the Office of Secretary General Executive Team at the Council of Organizations of the Ateneo from 2016 to 2017.

Industry Experience and Contributions

Daniela has experience working with advanced wearable technology in the digital health sector. Her contributions at Hinge Health are significant, particularly in supporting major clients and participating in efforts to reduce opioid dependency and unnecessary surgeries through digital health solutions. Hinge Health's success is reflected in its substantial funding of $436 million, indicating a high-growth environment where she plays a crucial role.

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