Gary Gustafson
About Gary Gustafson
Gary Gustafson serves as the Senior Director of Client Success at Hinge Health, where he has worked since 2021. He has extensive experience in client management and consulting, having held various roles at companies such as Limeade, Fidelity Investments, and Mercer.
Current Role at Hinge Health
Gary Gustafson serves as the Senior Director of Client Success at Hinge Health. He has held this position since 2021, contributing to the company's mission of improving health outcomes through innovative digital solutions. In this role, he focuses on enhancing client relationships and ensuring successful implementation of Hinge Health's services.
Previous Experience at Hinge Health
Prior to his current role, Gary worked at Hinge Health as the Director of Client Success from 2020 to 2021. During this 11-month tenure, he was responsible for managing client accounts and fostering strong partnerships to support the company's growth in the health technology sector.
Experience at Limeade
Gary Gustafson has extensive experience at Limeade, where he held multiple positions. He served as the Strategic Account Executive from 2014 to 2016, followed by the role of Director of Customer Success from 2016 to 2017. He then advanced to Divisional Vice President from 2017 to 2020. His time at Limeade focused on client engagement and success strategies in the wellness technology space.
Consulting Background
Gary has a solid background in consulting, having worked at several organizations including Fidelity Investments, Spring Consulting Group, and Mercer. His consulting roles spanned over a decade, where he provided strategic insights and solutions to enhance client operations and success. His experience in these roles has equipped him with strong negotiation skills and a deep understanding of client management.
Education and Expertise
Gary Gustafson studied at Brigham Young University, where he earned a Bachelor of Science in Psychology with a focus on Organizational Psychology from 1986 to 1992. He later attended the Marriott School of Management at Brigham Young University, achieving a Master of Public Administration with a concentration in Health Care Finance from 1992 to 1994. His educational background supports his expertise in client success and strategic management.