Jennifer Diaz
About Jennifer Diaz
Jennifer Diaz is an Onboarding Specialist at Hinge Health, where she has worked since 2021. With previous experience at JumpstartMD and Genentech, she brings a compassionate approach to her role in the San Francisco Bay Area's digital health sector.
Work at Hinge Health
Jennifer Diaz serves as an Onboarding Specialist at Hinge Health, a role she has held since 2021. In this position, she is responsible for facilitating the onboarding process for new clients, ensuring a smooth transition into the company's digital health programs. Hinge Health focuses on reducing musculoskeletal (MSK) pain and improving patient outcomes, aligning with Jennifer's commitment to helping others.
Previous Experience at JumpstartMD
Prior to her current role, Jennifer worked at JumpstartMD as a Senior Member Support Specialist from 2020 to 2021. In this capacity, she provided support to members, addressing their inquiries and assisting with their needs. This experience contributed to her skills in customer service and member engagement.
Background at Genentech
Jennifer's professional background includes a position at Genentech, where she worked as a Foundation Specialist from 2017 to 2019. Her role involved managing foundation-related tasks, which enhanced her expertise in the healthcare sector and provided her with valuable insights into patient support services.
Education and Expertise
Jennifer Diaz's educational background supports her expertise in healthcare and customer support. Her experience across various roles in the health sector has equipped her with the skills necessary to effectively communicate with clients and colleagues. Additionally, her ability to speak Spanish allows her to engage with a broader range of individuals, enhancing her effectiveness in her roles.
Compassionate Approach to Client Support
Jennifer possesses a compassionate nature and a strong desire to help people, which aligns with the mission of Hinge Health. Her commitment to improving patient outcomes is evident in her work, where she strives to provide the best support possible to clients navigating their health journeys.