Jillian Springer, Fache
About Jillian Springer, Fache
Jillian Springer is a Senior Director of Operations at Hinge Health and serves as Regent for New Mexico and Southwest Texas at the American College of Healthcare Executives. With extensive experience in healthcare operations and leadership roles at various organizations, she specializes in service line development, lean quality improvement, and financial management.
Work at Hinge Health
Jillian Springer serves as the Senior Director of Operations at Hinge Health, a position she has held since 2021. In this role, she operates remotely from San Francisco, California. Her responsibilities include overseeing operational strategies and initiatives that enhance the company's healthcare delivery systems. Hinge Health focuses on digital health solutions, particularly in musculoskeletal care, and Springer's expertise in healthcare operations contributes to the organization's mission.
Current Role at American College of Healthcare Executives
Since 2024, Jillian Springer has been serving as a Regent for New Mexico and Southwest Texas at the American College of Healthcare Executives. This role involves providing leadership and guidance within the organization, contributing to the advancement of healthcare management practices in her designated regions.
Previous Experience at Sutter Health
Jillian Springer has extensive experience at Sutter Health, where she held multiple roles. She served as the Regional Director of Operations from 2015 to 2018, managing operations in Fairfield, California. Prior to that, she was the Manager of Neurosciences, Ophthalmology, and Telemedicine from 2010 to 2014, and later as the Regional Director of TeleHealth and Ray Dolby Brain Health Center from 2014 to 2015. Additionally, she was the Executive for the Cardiovascular Service Line from 2018 to 2020.
Education and Expertise
Jillian Springer holds a Master of Science in Healthcare Administration (MSHA) and a Bachelor of Science in Business Administration with a focus on Finance, both from Trinity University. She also studied Chinese and Cultural Studies at Lingnan University. Her educational background supports her expertise in service line development, lean quality improvement, financial P&L management, and clinician dyad partnerships.
Leadership and Mentorship
Jillian Springer is recognized for her leadership capabilities and commitment to staff mentorship and coaching. She focuses on developing future leaders in the healthcare industry, emphasizing the importance of effective leadership in improving healthcare delivery and operational efficiency.