Juan M.
About Juan M.
Juan M. is a Technical Support Specialist II in Clinical Engagement at Hinge Health, where he has worked since 2023. He has a diverse background in customer support and sales, with previous roles at companies such as GlobalEnglish, WorldRemit, and Intuit.
Work at Hinge Health
Juan M. has been employed at Hinge Health since 2023, currently holding the position of Technical Support Specialist II - Clinical Engagement. His role involves providing technical support and engaging with clinical teams to enhance patient care. Prior to this, he worked at Hinge Health as a Technical Support Specialist - Clinical Engagement from 2021 to 2023, accumulating two years of experience in the Denver Metropolitan Area.
Previous Employment Experience
Juan M. has a diverse work history, including roles in various sectors. He worked at GlobalEnglish as a Global Account Associate for four months in 2018. He also held positions at WorldRemit Ltd, first as a Customer Experience Executive for five months in 2019, and later as a Clearing Deputy Manager - Global Payments from 2019 to 2020. His experience includes a role as an Inside Sales Representative at Intuit for four months in 2017 and as a Renewal Sales Specialist at Aruba, a Hewlett Packard Enterprise company, for one year from 2018 to 2019.
Education and Expertise
Juan M. earned a Bachelor's Degree in Spanish Language and Literature from Regis University, where he studied from 2013 to 2017. He also completed his high school education at Arrupe Jesuit High School, graduating in 2013. His educational background supports his roles in customer engagement and technical support, particularly in bilingual environments.
Internship Experience
Juan M. has gained practical experience through several internships. He served as a Legal Intern at Beatty and Wozniak, P.C. for one year from 2012 to 2013. Additionally, he worked as a Health Center Administrative Intern at Centura Health for one year from 2011 to 2012. These internships provided him with valuable skills in administrative and legal settings.
Community Engagement
In addition to his professional roles, Juan M. contributed to his community as a Receptionist and Spanish interpreter at Metro Caring for five months in 2010. He also worked as a Spanish Tutor and Assistant to Professor at the Regis University Writing Center from 2015 to 2017, demonstrating his commitment to education and support within the community.