Katie Diana
About Katie Diana
Katie Diana serves as a Customer Enablement Associate at Hinge Health, where she has worked since 2021. She holds a Bachelor of Science in Health Services from Western Michigan University and has a background in patient care and public health.
Work at Hinge Health
Katie Diana has been serving as a Customer Enablement Associate at Hinge Health since 2021. In this role, she utilizes her organizational skills to enhance customer experiences and facilitate effective communication between clients and the company. Her position involves supporting customers in understanding and utilizing Hinge Health's services, ensuring they receive the necessary guidance and assistance.
Education and Expertise
Katie Diana earned a Bachelor of Science (BS) degree in Health Services/Allied Health/Health Sciences from Western Michigan University, where she studied from 2014 to 2017. Additionally, she studied Public Health at the University of Iowa for one year in 2013. Her educational background equips her with a strong foundation in health services, complemented by her expertise in U.S. Health Insurance Portability and Accountability Act (HIPAA) compliance.
Background
Prior to her current role, Katie Diana worked as an IVF Coordinator at the Center for Reproductive Care from 2020 to 2021. She also held positions at Progyny, Inc., where she served as a Lead Patient Care Advocate from 2019 to 2020 and as a Patient Care Advocate from 2018 to 2020. This diverse experience in patient care and advocacy has contributed to her skills in customer enablement.
Achievements
Katie Diana possesses strong organizational skills, which are essential for her role in customer enablement. Her background in public speaking enhances her ability to communicate effectively with clients and colleagues, allowing her to convey information clearly and build strong relationships within her professional environment.