Kristy Travers
About Kristy Travers
Kristy Travers is the Director of Client Success at Hinge Health, where she has worked since 2021. With a Bachelor of Science in Business Administration from the University of Central Florida, she has extensive experience in client management, having previously served as Senior Director at Alight Solutions for 18 years.
Work at Hinge Health
Kristy Travers holds the position of Director, Client Success at Hinge Health, a role she has occupied since 2021. Based in Orlando, Florida, she oversees client success initiatives, ensuring that clients receive optimal support and value from Hinge Health's services. Her responsibilities include managing client relationships and driving strategies that enhance client satisfaction and retention.
Education and Expertise
Kristy Travers earned her Bachelor of Science in Business Administration and Management from the University of Central Florida, where she studied from 1998 to 2002. This educational background has equipped her with foundational knowledge in business principles, which she applies in her current role and throughout her career in client management.
Background
Prior to her tenure at Hinge Health, Kristy Travers worked at Alight Solutions as Senior Director of Healthcare Navigation for 18 years, from 2003 to 2021. In this role, she developed expertise in client management and healthcare solutions, serving a diverse clientele that included Fortune 500 companies and smaller enterprises.
Achievements
Throughout her career, Kristy Travers has demonstrated a strong track record of exceeding Key Performance Indicators, particularly in growing revenue and increasing client retention. She is recognized for her ability to serve as a trusted advisor to senior leaders, utilizing her interpersonal and communication skills to foster effective client relationships.
Leadership Style
Kristy Travers is known for her approachable leadership style and complex problem-solving abilities. These qualities contribute to the development of a high-performing, client-centric organization, where she emphasizes the importance of effective communication and collaboration in achieving business goals.