Leah Miro
About Leah Miro
Leah Miro is a Client Systems Manager at Hinge Health, where she has worked since 2023. She has a diverse background in finance and client success, with experience at companies such as DaVita Inc., Leprino Foods, and Arrow Electronics.
Current Role at Hinge Health
Leah Miro serves as the Client Systems Manager at Hinge Health, a position she has held since 2023. In this remote role, she is responsible for overseeing client systems and ensuring effective management of client relationships. Her experience in client success operations and strategy contributes to her current responsibilities, enhancing the overall client experience.
Previous Experience in Client Success Operations
Before her current role, Leah worked at Hinge Health as the Manager of Client Success Operations and Strategy from 2021 to 2023. In this capacity, she developed strategies to improve client engagement and satisfaction. Her prior experience at DaVita Inc. as a Senior Business Analyst further equipped her with skills in analyzing and enhancing client-related processes.
Education and Qualifications
Leah Miro studied Business Administration with a concentration in Finance at Colorado State University, where she earned a Bachelor of Science degree from 2010 to 2013. She completed her secondary education at Cherry Creek High School from 2006 to 2010. Her educational background provides a solid foundation for her roles in finance and client management.
Professional Background in Finance and Analysis
Leah has extensive experience in finance and analysis, having worked in various roles across multiple organizations. She served as a Financial Analyst at CH2M and Leprino Foods, and as a Strategy Analyst at DaVita Inc. Her roles involved collaborating with medical professionals and field operators to improve operational outcomes, showcasing her analytical and strategic capabilities.
Language Proficiency and Skills
Leah is fluent in Arabic and proficient in French, enhancing her communication skills in diverse environments. She has over three years of experience managing and implementing Gainsight features, including Journey Orchestrator and dashboards. Her passion for continuous improvement and problem-solving is evident in her collaborative work with teams to drive strategic business initiatives.