Melissa Trejo
About Melissa Trejo
Melissa Trejo is a Customer Success Manager at Hinge Health, with over five years of experience in digital marketing and client success. She has held various roles at Affinitiv Digital and Gartner, demonstrating strong communication skills and a commitment to client satisfaction.
Current Role at Hinge Health
Melissa Trejo serves as a Customer Success Manager at Hinge Health, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's health solutions. Her responsibilities include managing client relationships and providing support to maximize the effectiveness of Hinge Health's offerings.
Previous Experience at Gartner
Prior to her current role, Melissa worked at Gartner in various capacities. She served as a Client Success Manager from 2021 to 2022 and as a Client Success Partner from 2019 to 2021. During her time at Gartner, she developed strategies to improve client engagement and retention, contributing to the overall success of the organization.
Experience at Affinitiv Digital | Powered by DyGen
Melissa's career includes significant experience at Affinitiv Digital | Powered by DyGen. She worked there as a Digital Account Specialist from 2017 to 2018 and later as a Digital Account Executive from 2018 to 2019. Additionally, she served as an SEO Specialist for eight months in 2017. Her roles involved managing digital marketing campaigns and optimizing online presence for clients.
Educational Background
Melissa Trejo studied at Florida Gulf Coast University, where she earned a Bachelor's of Science degree in Marketing/Marketing Management from 2012 to 2016. Her education provided her with a solid foundation in marketing principles and strategies, which she has applied throughout her career in various roles.
Skills and Expertise
Melissa has over five years of experience in digital marketing and client success. She is recognized for her dynamic communication skills and ability to solve complex problems. Proficient in managing multiple projects and campaigns, she ensures timely delivery within budget. Additionally, she trains and mentors individuals, acting as a C-level advisor and demonstrating a strong customer-obsessed approach.