Morgan Bayless, Ms, Cnc
About Morgan Bayless, Ms, Cnc
Morgan Bayless is a Client Success Manager at Hinge Health, specializing in customer engagement and retention strategies in digital health. She holds a Master of Science in Health Promotion and has a background in population health and nutrition.
Work at Hinge Health
Morgan Bayless has been serving as a Client Success Manager at Hinge Health since 2021. In this role, she focuses on enhancing customer engagement and satisfaction within the digital health platform. Her responsibilities include implementing retention strategies that contribute to the overall success of the client experience. Hinge Health operates as a digital musculoskeletal clinic, and Morgan's expertise in population health and nutrition supports the company's mission to improve patient outcomes.
Education and Expertise
Morgan Bayless holds a Master of Science in Health Promotion from The University of Texas at San Antonio, which she completed from 2018 to 2020. She also earned a Graduate Certificate in Community Nutrition during the same institution from 2018 to 2019. Additionally, she obtained a Bachelor of Science in Community Health and Preventative Medicine from 2014 to 2018. Her educational background equips her with a strong foundation in health-related fields, which she applies in her current role.
Background
Before joining Hinge Health, Morgan Bayless worked at Walkingspree as a Client Success Manager from 2018 to 2021. In this position, she managed client success in both B2B and B2C models within the SaaS industry. Earlier in her career, she was a Research Intern at The University of Texas at San Antonio for five months in 2018. This diverse experience has contributed to her skills in client management and retention strategies.
Achievements
Morgan Bayless specializes in implementing retention strategies aimed at enhancing customer engagement and satisfaction in digital health platforms. Her expertise in managing client success for both B2B and B2C models within the SaaS industry is notable. Additionally, her strong background in population health and nutrition plays a significant role in her contributions to the digital musculoskeletal clinic at Hinge Health.