Nikki Knox
About Nikki Knox
Nikki Knox is a UX Research Lead at Hinge Health, where she has worked since 2021. With a background in architecture and product design, she has extensive experience in user research and a passion for outdoor activities and soccer.
Work at Hinge Health
Nikki Knox serves as the UX Research Lead at Hinge Health, a position she has held since 2021. In this role, she focuses on enhancing user experience through comprehensive research methodologies. Her work involves collaborating with cross-functional teams to integrate user insights into product development. Knox's contributions aim to improve the overall effectiveness of Hinge Health's digital health solutions, which are designed to support individuals with musculoskeletal conditions.
Previous Experience in UX Research
Before joining Hinge Health, Nikki Knox worked at WW (formerly Weight Watchers) as a UX Researcher, Senior Manager, and Principal from 2016 to 2021. During her five years there, she built an in-house user research practice that provided critical insights for product evolution. Additionally, she collaborated with behavioral scientists to deepen the understanding of human behavior, which informed design decisions and user engagement strategies.
Background in Design and Architecture
Nikki Knox has a diverse background in design and architecture. She worked as a Healthcare Architectural Designer at Ratcliff Architects from 2007 to 2009. Following that role, she served as a Product Designer at BORP Bay Area Outreach and Recreation Program for 11 months in 2010. Her educational background includes a Bachelor’s degree in Interior Architecture from Kansas State University and a Master of Fine Arts in Design from California College of the Arts.
Education and Expertise
Nikki Knox's educational journey includes a Bachelor’s degree in Interior Architecture from Kansas State University, completed between 2000 and 2005. She furthered her education by obtaining an MFA in Design from California College of the Arts from 2009 to 2011. Her academic training has equipped her with a strong foundation in design principles, which she applies in her professional roles, particularly in user experience research and product design.
Personal Interests and Activities
Outside of her professional life, Nikki Knox has a passion for playing and coaching soccer. She enjoys engaging in outdoor activities such as hiking, biking, and camping with family and friends. Additionally, she participates in toddler wrangling, reflecting her personal commitment to family and community involvement.