Stephanie Tellez
About Stephanie Tellez
Stephanie Tellez serves as the Associate Manager of Technical Support at Hinge Health, a position she has held since 2020. She previously worked as a Senior Team Lead in HUB Operations at KloudScript and as a Certified Pharmacy Technician at Walgreens.
Work at Hinge Health
Stephanie Tellez serves as the Associate Manager of Technical Support at Hinge Health. She has held this position since 2020, contributing to the company's mission of providing innovative digital health solutions. Her role involves overseeing technical support operations and ensuring effective communication between technical teams and users. Hinge Health focuses on improving musculoskeletal health through technology, and Tellez plays a key part in facilitating user experience and support.
Previous Experience at KloudScript
Before joining Hinge Health, Stephanie Tellez worked at KloudScript as a Senior Team Lead in HUB Operations from 2017 to 2020. During her three years in this role, she was responsible for managing team operations and enhancing service delivery. KloudScript specializes in pharmacy services, and Tellez's leadership contributed to operational efficiency and team performance in the healthcare sector.
Experience as Certified Pharmacy Technician
Stephanie Tellez began her career in healthcare as a Certified Pharmacy Technician at Walgreens, where she worked from 2014 to 2015. In this role, she gained valuable experience in pharmacy operations and patient care. Her responsibilities included assisting pharmacists, managing medication inventory, and providing customer service, which laid the foundation for her subsequent roles in healthcare technology.
Education in Psychology
Stephanie Tellez studied Psychology at Benedictine University from 2016 to 2020, earning her degree in the field. Her education provided her with a strong understanding of human behavior and mental processes, which can be beneficial in her current role in technical support. The knowledge gained from her studies aids in addressing user needs and improving service delivery in healthcare technology.