Rebecca Mitchell
About Rebecca Mitchell
Rebecca Mitchell is a Knowledge Manager at Hinge, where she has worked since 2021. She has a diverse background in support roles and management, with previous experience at Diesel Cafe and LevelUp, and holds a BA in Spanish Linguistics from the University of Massachusetts Boston.
Work at Hinge
Rebecca Mitchell has been serving as a Knowledge Manager at Hinge since 2021. In this role, she is responsible for managing and organizing knowledge resources to enhance operational efficiency. Her work involves developing training materials and ensuring that team members have access to the information they need to perform effectively. Hinge, a dating app, focuses on creating meaningful connections, and Rebecca's contributions support this mission through improved knowledge management.
Previous Experience at LevelUp
Rebecca Mitchell held multiple positions at LevelUp from 2017 to 2021. Initially, she worked as a Support Genius for one year, where she provided customer support and resolved user issues. She then advanced to the role of Senior Enterprise Support Agent for three years, where she managed support for enterprise-level clients. Additionally, she briefly served as a Technical Operations Specialist in 2021, contributing to operational tasks for a period of two months.
Career Background at Diesel Cafe
Rebecca Mitchell worked at Diesel Cafe in Somerville, MA, from 2007 to 2017. During her ten years there, she held the positions of Executive Assistant and Office Manager. In these roles, she was responsible for administrative tasks, managing office operations, and supporting the management team. Her long tenure at Diesel Cafe provided her with valuable experience in office management and customer service.
Education and Expertise
Rebecca Mitchell earned her Bachelor of Arts degree from the University of Massachusetts Boston, where she studied Spanish Linguistics with a minor in Social Psychology from 2006 to 2011. This educational background has equipped her with strong communication skills and a deep understanding of language, which she has applied in various roles, including her internship as an English/Spanish Translator at IMDEA Agua in 2010.
International Experience
Rebecca Mitchell gained international experience while working as an English Language Assistant at Ministerio de Educación from 2011 to 2012. During this 11-month position, she assisted in teaching English, which enhanced her language skills and cultural understanding. This role contributed to her professional development and her ability to work in diverse environments.