Alex Holroyd
About Alex Holroyd
Alex Holroyd is an Account Manager at hipages, where he has worked since 2014. He has a background in information technology and services, with expertise in credit control and customer relationship management.
Work at hipages
Alex Holroyd has served as an Account Manager at hipages since 2014. Over the course of ten years, he has developed a comprehensive understanding of the company's operations and client needs. His role involves managing client accounts, ensuring customer satisfaction, and fostering long-term relationships. Through his tenure, he has contributed to the growth and success of hipages by leveraging his expertise in customer relationship management.
Previous Experience at Arc Hospitality Recruitment
Before joining hipages, Alex Holroyd worked as a Customer Support Officer at Arc Hospitality Recruitment from 2011 to 2014. In this role, he focused on providing support to clients and addressing their inquiries. His experience in customer support laid the foundation for his skills in managing client relationships and understanding customer needs.
Education at University of Liverpool
Alex Holroyd attended the University of Liverpool from 2011 to 2014, where he pursued his studies for three years. His education provided him with a solid foundation in relevant theories and practices that are applicable to his career in account management and customer relations.
Expertise in Credit Control
Alex possesses specialized expertise in Credit Control, which involves managing and assessing credit risk. This skill is crucial for maintaining financial stability within client accounts and ensuring that credit policies are adhered to. His knowledge in this area enhances his ability to support clients effectively.
Background in Customer Relationship Management
Alex Holroyd has a strong background in Customer Relationship Management (CRM). His proficiency in CRM indicates his capability to maintain and enhance customer relationships, which is essential for his role as an Account Manager. This expertise allows him to effectively address client needs and foster positive interactions.