Alex Lipman
About Alex Lipman
Alex Lipman is a Retention Specialist at hipages, where he has worked since 2019. He has a background in customer relationship management and previously held roles including Credit Control Team Leader and Team Leader - Retention Manager at hipages.
Current Role as Retention Specialist
Alex Lipman has been serving as a Retention Specialist at hipages since 2019. In this role, he focuses on customer relationship management, specifically aimed at retaining tradies on the hipages platform. He plays a key role in ensuring that customers understand the benefits of web-based advertising, helping them achieve optimal outcomes for their businesses.
Previous Experience at hipages Group
Prior to his current position, Alex worked at hipages Group, formerly known as Viteknologies, as a Credit Control Team Leader from 2010 to 2015. He spent five years in Surry Hills, where he contributed to customer service and financial management. He later took on the role of Team Leader - Retention Manager for a seven-month period in 2018, during which he continued to enhance customer retention strategies.
Educational Background
Alex Lipman has a solid educational foundation. He studied at the Sydney Institute of Business and Technology, where he earned a Diploma of Business Administration in 2009. He also attended TAFE, achieving a Certificate IV in Property Services in 2010. Earlier, he completed his Higher School Certificate at Rose Bay Secondary College from 2001 to 2007.
Expertise in Customer Relationship Management
With a strong background in customer relationship management, Alex focuses on retaining tradies and resolving their issues on the hipages platform. His expertise allows him to effectively communicate the value of services offered by hipages, ensuring that customers can maximize their business outcomes.