Christopher Aitken
About Christopher Aitken
Christopher Aitken is a Customer Experience Specialist based in Sydney, Australia, with extensive experience in customer service and support roles across various companies. He has a background in management and has received recognition for his contributions to customer experience.
Work at hipages
Christopher Aitken has been employed at hipages since 2021, serving as a Customer Experience Specialist. In this role, he supports a cross-functional team of thirty-three at Tradiecore, a subdivision of hipages. His responsibilities include conducting data analysis and competitor research to inform decision-making and enhance customer outcomes. Aitken is also involved in developing and delivering in-house and customer-facing training, FAQs, and guides aimed at driving customer success.
Previous Experience
Before joining hipages, Christopher Aitken held several positions that contributed to his expertise in customer service and administration. He worked at Casting Networks, Inc. as a Senior Customer Service Associate from 2015 to 2020 for five years. Prior to that, he served as a Filing Clerk and Trademark Administrator at Ashurst for five months in 2012. His earlier roles include Client Support Officer at Leadbolt in 2014 and Administrative Assistant at Kells Lawyers in 2010. He also worked at Salmat as a Client Support Officer from 2010 to 2011.
Education and Expertise
Christopher Aitken studied at the Australian Institute of Professional Education Pty Ltd, where he achieved a Diploma in Management in 2014. He also completed his secondary education at Engadine High School, receiving a Certificate of Completion from 2004 to 2007. His educational background supports his professional roles, particularly in customer experience and management.
Achievements
In recognition of his contributions to customer experience, Christopher Aitken was awarded the 2022 award for external customer experience. This accolade reflects his commitment to improving customer interactions and outcomes through effective strategies and training initiatives.