Donna H.
About Donna H.
Donna H. serves as the Vice President of Tradiecore at hipages Group, a position she has held since 2020. With extensive experience in customer service roles at hipages Group and a background in management at Pumpkin Patch, she has developed a strong foundation in strategic thinking.
Work at hipages
Donna H. has been serving as Vice President Tradiecore at hipages Group since 2020. In this role, she oversees initiatives related to the Tradiecore segment of the business. Prior to this position, she held several roles within hipages Group, including Vice President of Customer Service from 2017 to 2020, Head of Customer Service from 2015 to 2017, and Customer Service Manager from 2009 to 2014. Her extensive experience at hipages demonstrates her commitment to the company's growth and customer service excellence.
Education and Expertise
Donna H. studied at Macquarie University, where she achieved expertise in Strategic Thinking. This educational background has contributed to her strategic approach in her various roles within hipages Group, particularly in leadership and customer service management.
Background
Before joining hipages Group, Donna H. worked at Pumpkin Patch as a Branch Manager from 2004 to 2009. This experience provided her with valuable skills in retail management and customer engagement, which she later applied in her roles at hipages.
Career Progression
Donna H. has had a progressive career at hipages Group, starting as Customer Service Manager in 2009. She advanced to Head of Consumer Service in 2014, then to Head of Customer Service in 2015, and subsequently became Vice President of Customer Service in 2017. Her career trajectory reflects her growing responsibilities and leadership within the organization.