Emmanuel Francis Herman
About Emmanuel Francis Herman
Emmanuel Francis Herman is a Customer Experience Specialist currently employed at hipages in Sydney, Australia. He has a background in customer service and technical support, with previous roles at Datacom, Tyro Payments, me&u, and Menulog Group Limited, and holds a Diploma of Business Administration from TAFE NSW.
Work at hipages
Emmanuel Francis Herman has been employed at hipages as a Customer Experience Specialist since 2021. In this role, he focuses on enhancing customer interactions and ensuring satisfaction with the services provided. His experience in customer service positions him to effectively address customer needs and improve overall service quality.
Previous Experience in Customer Service
Prior to his current role, Emmanuel worked in various customer service positions. He served as a Customer Service Representative at Datacom for 11 months in 2017. In 2019, he worked at Tyro Payments as a Customer Service Specialist for 7 months. Additionally, he held the position of Technical Support Coordinator at me&u for 4 months and worked as a Technical Support Analyst at Menulog Group Limited for one year.
Education and Expertise
Emmanuel studied Business Administration and Management at TAFE NSW, where he achieved a Diploma of Business Administration from 2020 to 2021. He also holds a Bachelor's degree in Dental Hygiene/Hygienist from the University of Newcastle, which he completed from 2016 to 2018. His educational background provides a foundation for his expertise in customer experience and service management.
High School Education
Emmanuel completed his high school education at St Francis Xavier College, obtaining his High School Diploma between 2009 and 2015. This foundational education prepared him for his subsequent studies and career in customer service and business administration.