Stuart Tucker
About Stuart Tucker
Stuart Tucker is the Chief Customer Officer at hipages, where he has worked since 2017. With over 30 years of marketing experience, he has held significant roles at various companies, including Commonwealth Bank and Optus, and contributes to the board of CanTeen.
Current Role at hipages
Stuart Tucker serves as the Chief Customer Officer at hipages, a position he has held since 2017. In this role, he is responsible for overseeing all aspects of customer experience, which includes sales, service, and marketing management. His leadership focuses on enhancing the interaction between tradies and homeowners, implementing innovative strategies to simplify this experience. Tucker's contributions have been instrumental in shaping the customer journey at hipages.
Previous Experience at Aussie and Commonwealth Bank
Before joining hipages, Stuart Tucker worked at Commonwealth Bank as General Manager of Brand, Sponsorship, and Marketing Operations from 2013 to 2017. Prior to that, he spent six years at Aussie as General Manager of Marketing and Product from 2007 to 2013. His roles in these organizations involved strategic marketing and brand management, contributing to the growth and visibility of the respective brands.
Marketing Background at Optus
Stuart Tucker has a substantial background in marketing, having worked at Optus from 1995 to 2007. During this 12-year tenure, he gained extensive experience in various marketing functions, which laid the foundation for his future roles in the industry. His work at Optus contributed to his understanding of brand positioning and customer engagement strategies.
Education and Qualifications
Stuart Tucker studied at the University of New South Wales, where he earned a Bachelor of Commerce degree with a focus on Marketing and Marketing Management from 1985 to 1989. He also attended Davidson High School. His educational background has equipped him with the knowledge and skills necessary for a successful career in marketing and customer experience management.
Board Involvement and Community Engagement
In addition to his professional roles, Stuart Tucker serves on the Board of CanTeen, a charity dedicated to supporting young people affected by cancer. He contributes to strategic decisions and initiatives that impact the organization. Furthermore, he holds a board position at the Australian Data-driven Marketing Association (ADMA), where he influences practices in data-driven marketing.