Tommy Helderop
About Tommy Helderop
Tommy Helderop is a User Operations Specialist currently working at Hipmunk in San Francisco, California. He has a background in Economics and International Studies, having earned degrees from the University of Michigan and Hope College.
Current Role at Hipmunk
Tommy Helderop serves as a User Operations Specialist at Hipmunk, a position he has held since 2015. In this role, he is responsible for managing user inquiries and ensuring a smooth user experience. His tenure at Hipmunk spans over nine years, during which he has contributed to various operational improvements and user engagement strategies.
Previous Experience at Access Softek
Before joining Hipmunk, Tommy worked at Access Softek as an Implementation Manager for a duration of six months in 2015. His role in Berkeley, California, involved overseeing the implementation of software solutions and ensuring client satisfaction. This experience provided him with valuable insights into user operations and project management.
Experience at University of Michigan
In 2014, Tommy held the position of Computer Consultant at the University of Michigan for three months. During this time in Ann Arbor, Michigan, he assisted students and faculty with technical support and computer-related issues, enhancing his skills in user assistance and technical problem-solving.
Educational Background
Tommy Helderop studied at the University of Michigan from 2012 to 2014, where he earned a Bachelor of Arts degree in Economics and International Studies. Prior to that, he attended Hope College from 2010 to 2012, obtaining a Bachelor of Science degree in Economics. His educational background has equipped him with a strong foundation in analytical thinking and economic principles.