Donald Delaney
About Donald Delaney
Donald Delaney serves as a Senior Enterprise Account Manager at hireEZ, where he leverages his extensive experience in account management and sales to enhance client relationships. He has a diverse background in various roles across multiple companies, demonstrating strong interpersonal skills and a commitment to customer satisfaction.
Work at hireEZ
Donald Delaney currently serves as a Senior Enterprise Account Manager at hireEZ, previously known as Hiretual. He has been in this role since 2022, working remotely. In this position, he focuses on managing enterprise-level client accounts and enhancing customer satisfaction through effective relationship management.
Education and Expertise
Donald Delaney earned a Bachelor of Science (B.S.) degree in Hospitality Administration/Management with a minor in the College of Business from James Madison University, where he studied from 2010 to 2015. His educational background equips him with knowledge in customer service and management principles, which he applies in his professional roles.
Background
Donald Delaney has a diverse work history that includes various roles in sales, account management, and customer service. He began his career as a Server/Cashier at Ledo Pizza and progressed through positions at several companies, including Cvent, Randstad USA, and Aramark. His experiences have contributed to his strong interpersonal skills and ability to resolve conflicts effectively.
Professional Experience at Cvent
Donald Delaney held multiple positions at Cvent, including Sales Associate, Account Manager, Senior Sales Associate, and Project Manager. His tenure at Cvent spanned from 2015 to 2020, where he developed skills in sales strategy and client management, contributing to his expertise in enterprise account management.
Customer Satisfaction Focus
Donald Delaney emphasizes customer satisfaction in his professional interactions. He consistently applies the golden rule, which reflects his commitment to treating clients with respect and understanding. His approach to client relationships is rooted in effective networking and communication skills.