Yujie Hou
About Yujie Hou
Yujie Hou is a CSM and Team Lead at Hiretual, where they have worked since 2021. They previously held a position as an Investment Banking Associate at Guo Yuan Securities in 2018 and earned both a Bachelor's and Master's degree from the University of Minnesota.
Work at hireEZ
Yujie Hou currently holds the position of Customer Success Manager (CSM) and Team Lead at hireEZ, a role he has occupied since 2021. In this capacity, he oversees customer success initiatives and leads a team to enhance client engagement and satisfaction. Prior to this role, he worked as a Solution Specialist at hireEZ starting in 2020, where he focused on providing tailored solutions to clients, ensuring they maximize the value of the company's offerings. His experience at hireEZ spans over three years, contributing to the company's growth and customer relations.
Education and Expertise
Yujie Hou earned a Master's degree in Human Resource Development (HRD) from the University of Minnesota, completing his studies from 2018 to 2019. He also holds a Bachelor's degree in Economics, which he obtained from the same institution between 2015 and 2018. This educational background provides him with a strong foundation in both human resources and economic principles, equipping him with the skills necessary for his roles in customer success and team leadership.
Background
Before joining hireEZ, Yujie Hou briefly worked as an Investment Banking Associate at 国元证券有限公司 in China in 2018. His tenure at this firm lasted for two months, where he gained experience in the investment banking sector. This role contributed to his understanding of financial markets and corporate finance, complementing his academic background in economics.
Professional Experience
Yujie Hou has accumulated diverse professional experience in various roles. His career began with a position as an Investment Banking Associate, followed by significant roles at hireEZ, where he has progressed from Solution Specialist to CSM and Team Lead. His experience reflects a commitment to customer success and a deep understanding of client needs in the technology sector.