Aireyon Clem Holloway, M.S.
About Aireyon Clem Holloway, M.S.
Aireyon Clem Holloway, M.S., serves as the Customer Success Director at HireVue, where he leads initiatives to enhance customer satisfaction and drive business outcomes. He holds a Master's degree in Industrial Management and has extensive experience in customer success roles across various companies.
Work at HireVue
Aireyon Clem Holloway has been serving as the Customer Success Director at HireVue since 2021. In this role, she facilitates regular executive meetings to define and proactively drive progress towards desired business metrics and outcomes. She leads initiatives with customers aimed at improving Net Promoter scores and enhancing candidate experience. Additionally, she builds relationships with key account contacts and internal partners across sales, product, and engineering teams to align on strategies and account opportunities. Her focus is on influencing future lifetime value through increased product adoption and customer satisfaction.
Previous Experience
Before joining HireVue, Aireyon Clem Holloway worked as a Customer Success Manager at First Student from 2017 to 2021. In this position, she was responsible for managing customer relationships and ensuring satisfaction. Prior to that, she was a Client Services Associate - Sales at The Muleskinner from 2014 to 2016, where she supported sales efforts and client interactions. Her career began at The Coca-Cola Company, where she served as a Marketing Representative from 2013 to 2014, focusing on marketing initiatives.
Education and Expertise
Aireyon Clem Holloway earned her Master's degree in Industrial Management from the University of Central Missouri, where she studied from 2016 to 2017. She also holds a Bachelor's degree in Communication, General, from the same institution, which she completed from 2012 to 2016. Her educational background provides her with a strong foundation in management and communication, which supports her current role in customer success.
Skills and Responsibilities
In her current role, Aireyon Clem Holloway addresses escalated client issues with speed and urgency, coordinating resources across the company as needed. She influences customer satisfaction and overall health scores through her initiatives. Her responsibilities include driving product adoption and managing relationships with key stakeholders to ensure alignment on renewal forecasting and coverage plans.