Anna Jordan
About Anna Jordan
Anna Jordan serves as the Director of Customer Success at HireVue, a position she has held since 2022. With a background in customer service and support, she has accumulated extensive experience in various roles at IBM Smarter Workforce and HireVue over the years.
Current Role at HireVue
Anna Jordan serves as the Director of Customer Success at HireVue, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and driving the success of clients using HireVue's products and services. Her experience in customer success positions her to effectively manage client relationships and ensure that customers achieve their desired outcomes.
Previous Experience in Customer Success
Prior to her current role, Anna Jordan worked at HireVue as a Customer Success Director from 2017 to 2022. She also held various positions at IBM Smarter Workforce, including Client Success Manager and Talent Management Inside Sales, contributing to her extensive background in customer service and support. Her experience spans over a decade in roles focused on client engagement and satisfaction.
Early Career Background
Anna Jordan began her career at The Southwestern Company as a Direct Sales and Student Manager from 2003 to 2005 in Nashville, Tennessee. She later transitioned to IBM Smarter Workforce, where she worked in customer service and support roles from 2006 to 2015. This early experience laid the foundation for her expertise in customer success and management.
Educational Background
Anna Jordan studied at the University of Nebraska-Lincoln from 2002 to 2009, where she focused on Journalism and English, achieving a degree in Advertising. Her educational background provides her with strong communication skills and a solid understanding of marketing principles, which are beneficial in her customer success roles.