Geoff Camplin
About Geoff Camplin
Geoff Camplin serves as the Senior Vice President of Customer Success at HireVue, where he has worked since 2021. He has a background in Political Science and Government from the University of Nebraska-Lincoln and has previously held leadership roles at IBM and Fiserv.
Current Role at HireVue
Geoff Camplin serves as the Senior Vice President of Customer Success at HireVue, a position he has held since 2021. In this role, he leads a global support team of 40 professionals, ensuring 24/7 support for over 750 customers. His leadership focuses on enhancing customer satisfaction and operational efficiency. He has successfully integrated AllyO into HireVue, which has improved support and customer success operations.
Education and Expertise
Geoff Camplin studied General Studies at Southeast Community College from 1996 to 1997. He later attended the University of Nebraska-Lincoln, where he earned a Bachelor of Arts in Political Science and Government from 1998 to 2001. His educational background supports his expertise in customer success and operational leadership within technology-driven environments.
Professional Background
Before joining HireVue, Geoff Camplin worked at IBM as an Executive Leader in Client Success from 2012 to 2018. He also held the position of Client Service Manager at IBM for nine months in 2011. His earlier experience includes serving as a Client Service Analyst at Fiserv from 2007 to 2011. Geoff returned to HireVue as Vice President of Customer Success from 2018 to 2021, prior to his current role.
Achievements in Customer Success
Geoff Camplin has achieved a customer Net Promoter Score (NPS) of +65, reflecting a high level of customer satisfaction. He conducts annual team meetings that emphasize development, career growth, and alignment with business goals. His commitment to career development is evident through his promotion of numerous team members to leadership roles.