Jaclyn Aguirre, Ms, Capm
About Jaclyn Aguirre, Ms, Capm
Jaclyn Aguirre is a Senior Director of Customer Operations Enablement at HireVue, where she has worked since 2023. She has a diverse background in management and human resources, with previous roles at Academy Mortgage Corporation, Zumiez, and Pacific Sunwear.
Work at HireVue
Jaclyn Aguirre currently serves as the Senior Director of Customer Operations Enablement at HireVue, a position she has held since 2023. Her role focuses on enhancing customer operations and enabling effective service delivery. Prior to this, she worked in various capacities at HireVue, including Director of Professional Services Center of Excellence and Senior Manager of Enablement & Content. Her extensive experience at HireVue spans over five years, contributing to the company's operational excellence.
Education and Expertise
Jaclyn Aguirre earned a Master’s Degree in Management and Leadership from Western Governors University, completing her studies between 2015 and 2016. She also holds a Bachelor's Degree in Business with a focus on Human Resource Management from the same institution, which she completed from 2012 to 2014. Additionally, she studied General Studies at Washington State University from 2005 to 2007. Her educational background supports her expertise in management and human resources.
Background
Jaclyn Aguirre has a diverse professional background that includes roles in human resources and retail management. Before joining HireVue, she worked as an HR Generalist at Academy Mortgage Corporation for one year and as an HR Business Partner at Suncrest Solar ProAlliance for six months. Her retail experience includes serving as a Store Manager at Zumiez and Pacific Sunwear for a total of eight years, where she developed skills in team leadership and customer service.
Career Progression
Jaclyn Aguirre's career progression reflects a strong focus on customer operations and human resources. She transitioned from retail management roles to human resources positions before joining HireVue. Her journey includes significant roles such as Senior Manager of Enablement & Content and Director of Professional Services Center of Excellence at HireVue. This trajectory showcases her ability to adapt and grow within different sectors of the business.