Kimberley Labrum
About Kimberley Labrum
Kimberley Labrum serves as the Director of Customer Support at HireVue, a position she has held since 2021. With a background in customer support management and a degree in Communication from the University of Utah, she has developed her career through various roles at HireVue and other organizations.
Work at HireVue
Kimberley Labrum has been with HireVue since 2018, progressing through various roles in the Customer Support department. She currently serves as the Director of Customer Support, a position she has held since 2021. Prior to this role, she worked as the Senior Manager of Customer Support from 2019 to 2021 and as a Customer Support Manager from 2018 to 2019. Her experience at HireVue reflects her commitment to enhancing customer experiences and support processes.
Education and Expertise
Kimberley Labrum earned her Bachelor’s Degree in Communication from the University of Utah, where she studied from 2012 to 2015. She also holds an Associate’s Degree in Generals from Southern Utah University, which she completed from 2010 to 2012. Her educational background provides a foundation for her expertise in customer support and communication.
Background
Before joining HireVue, Kimberley Labrum gained experience in customer service and support roles. She worked as a Lead Teller Intern at America First Credit Union for three months in 2015 and 2016. Additionally, she was a Brand Team Member at Target for one year in 2012 and 2013. Her diverse background in customer-facing roles has contributed to her skills in managing customer support teams.
Career Progression
Kimberley Labrum's career in customer support began at HireVue, where she initially took on the role of Customer Support Manager in 2018. Her performance led to her promotion to Senior Manager of Customer Support in 2019, and later to Director of Customer Support in 2021. This progression illustrates her ability to lead and develop customer support strategies effectively.