Kristen Morgan
About Kristen Morgan
Kristen Morgan is a Senior Customer Success Director at HireVue, with over 20 years of experience in talent acquisition and a focus on digital transformation and HR research. She specializes in utilizing AI and predictive analytics to enhance recruitment processes.
Work at HireVue
Kristen Morgan currently serves as the Sr. Customer Success Director at HireVue, a position she has held since 2021. In this role, she utilizes the HireVue platform to automate interview processes and coordinate schedules for premier brands. Morgan previously worked as a Customer Success Director at HireVue from 2015 to 2022, where she focused on enhancing client relationships and ensuring successful platform implementation. Her expertise includes leveraging artificial intelligence to predict high-performing candidates, as well as specializing in game-based assessments and predictive analytics.
Education and Expertise
Kristen Morgan studied at the University of Florida, where she earned a Bachelor of Science in Business Administration (BSBA) with a focus on Management from 1998 to 2002. She also attended Lake Mary High School from 1994 to 1998. With over 20 years of experience in talent acquisition, Morgan has developed a strong focus on digital transformation and HR research, which informs her work in customer success and client engagement.
Professional Background
Before her current role at HireVue, Kristen Morgan held several positions that contributed to her extensive experience in the HR and talent acquisition sectors. She worked as a Sales Director at the Institute for Corporate Productivity (i4cp) from 2009 to 2012. Prior to that, she served as a Professional Services Consultant at HireVue from 2013 to 2015 and as a Senior Sales Consultant at The Omnia Group from 2004 to 2007. Additionally, she began her career as a Management Trainee at Cintas Corporation from 2002 to 2004.
Achievements in Talent Acquisition
Throughout her career, Kristen Morgan has made significant contributions to the field of talent acquisition. She has focused on integrating digital transformation strategies and utilizing predictive analytics to enhance hiring processes. Her work with game-based assessments has also positioned her as a specialist in innovative evaluation methods within the HR landscape. Morgan's ability to leverage AI for candidate prediction has been a key aspect of her role at HireVue.