Melissa Foster
About Melissa Foster
Melissa Foster serves as the Vice President of Customer Success at HireVue, where she has worked since 2022. She leads a team of 15 professionals and oversees $43 million in annual revenue across various regions.
Work at HireVue
Melissa Foster has been serving as the Vice President of Customer Success at HireVue since 2022. In this role, she oversees a team responsible for managing $43 million in annual revenue across the East, Central, and Public Sector regions. Prior to her current position, she held various roles within the company, including Senior Director of Customer Success from 2021 to 2022 and Director of Customer Success from 2018 to 2021. Her experience at HireVue spans a total of five years, during which she has contributed to the growth and success of the Customer Success department.
Education and Expertise
Melissa Foster studied at Southern Utah University, where she earned a Bachelor of Science degree in History. Additionally, she pursued a minor in Business Management at the same institution. This educational background provides her with a solid foundation in both historical analysis and business principles, which she applies in her professional roles.
Background
Before joining HireVue, Melissa Foster worked in various human resources roles. She served as the Human Resources Manager at Facility Engineering Associates from 2008 to 2009 and as a Human Resources Specialist at iDirect Technologies from 2007 to 2008. These positions helped her develop skills in managing personnel and understanding organizational dynamics, which she has leveraged in her customer success roles.
Team Leadership
In her current role at HireVue, Melissa leads a team of 15 professionals within the Customer Success department. Her leadership is focused on ensuring customer satisfaction and driving the success of the company's initiatives in managing client relationships and revenue. Her experience in team management is a key aspect of her contributions to the organization.