Todd Hauser
About Todd Hauser
Todd Hauser serves as the Customer Success Director at HireVue, where he has worked since 2021, following a 14-year tenure as a Client Strategist at Talent Plus, Inc. He specializes in User Acceptance Testing and employs various software tools to improve client communication and training.
Work at HireVue
Todd Hauser has served as the Customer Success Director at HireVue since 2021. In this role, he is responsible for ensuring client satisfaction and success with the company's products and services. His position involves conducting User Acceptance Testing to verify integration accuracy prior to product implementation for clients. This focus on quality assurance is crucial for maintaining high standards in client deliverables.
Previous Experience at Talent Plus, Inc.
Before joining HireVue, Todd Hauser worked at Talent Plus, Inc. as a Client Strategist from 2007 to 2021. Over his 14-year tenure, he developed strategies to enhance client relationships and improve service delivery. His extensive experience in client strategy contributed to his expertise in customer success and engagement.
Education and Expertise
Todd Hauser studied at the University of Nebraska-Lincoln, where he earned a Bachelor’s degree in Business Administration with a focus on Marketing and Management from 2002 to 2006. His educational background provides a strong foundation for his roles in customer success and client strategy, equipping him with essential skills in business operations and client relations.
Skills in Project Management and Communication
In his professional roles, Todd Hauser utilizes project management, issue tracking, and knowledge sharing software to improve communication and training for clients. These tools facilitate effective collaboration and ensure that clients receive the necessary support throughout their engagement with the company.