Alan Collins
About Alan Collins
Alan Collins is a Senior Customer Support Engineer at Hitachi Vantara in Birmingham, United Kingdom, with a focus on solution delivery in the Storage marketplace. He has served as a Trustee for Round Table Children's Wish since 2019 and has held various roles in customer support and corporate social responsibility throughout his career.
Work at Hitachi Vantara
Alan Collins has been employed at Hitachi Vantara as a Senior Customer Support Engineer since 2017, contributing to the company's operations in Birmingham, United Kingdom. His role involves specializing in solution delivery within the Storage marketplace, with a focus on Storage, Fabric, and Windows infrastructure. Prior to his current position, he served as Chair of the CSR Committee at Hitachi Vantara from 2017 to 2019, where he was responsible for leading corporate social responsibility initiatives.
Education and Expertise
Alan Collins studied at City College, where he achieved a Higher National Certificate (HNC) in Telecomms. He also attended the Marconi Training Centre, obtaining qualifications in Telecommunications Engineering. His educational background supports his expertise in the technology sector, particularly in storage solutions and customer support engineering.
Background
Alan Collins has a diverse professional background, having worked in various roles within the technology and support sectors. He began his career as an IT Support Technician at Coventry University from 2004 to 2006. He then joined Hitachi Data Systems, where he held multiple positions, including Customer Support Engineer and Senior Customer Engineer, from 2006 to 2017. His experience spans over a decade in customer support and engineering roles, demonstrating a strong commitment to service excellence.
Achievements
Alan Collins has held significant roles in community service and corporate responsibility. He has been a Trustee at Round Table Children's Wish since 2019 and previously served as an Ambassador for the organization from 2014 to 2019. Additionally, he has been involved with Round Table Great Britain and Ireland as National Community Officer since 2021. His leadership in these roles reflects his dedication to community engagement and support.
Professional Qualifications
Alan Collins holds SC Clearance, which indicates a high level of trust and security clearance in his professional roles. This qualification is essential for positions that require access to sensitive information and demonstrates his reliability and integrity in the workplace.