Carlos Cesar Mazaro
About Carlos Cesar Mazaro
Carlos Cesar Mazaro is an Enterprise Support Specialist with extensive experience in managing Unisys servers and mainframes. He has worked in various roles at Unisys Brasil and Hitachi Vantara, contributing significantly to technical support and team development.
Work at Hitachi Vantara
Carlos Cesar Mazaro has been employed at Hitachi Vantara as an Enterprise Support Specialist since 2017. In this role, he provides technical support and acts as a product liaison for major products. He collaborates with corporate departments and third-party developers to resolve technical issues. His responsibilities include offering technical coaching and mentoring to other support center specialists, which contributes to skill development within the team.
Previous Experience at Unisys Brasil
Carlos has extensive experience at Unisys Brasil, where he held various positions over a span of 12 years. He started as a Trainee from 2000 to 2001, then progressed to System Analyst 3 from 2005 to 2007, System Analyst 2 from 2007 to 2012, and System Analyst 4 from 2001 to 2005. He concluded his tenure at Unisys as Systems Architect III from 2012 to 2013. His roles involved managing Es7000 Servers and supporting Unisys ClearPath Libra and Dorado mainframes.
Education and Expertise
Carlos holds a degree in Electrical Engineering with an emphasis on Computers from Faculdade de Engenharia Industrial (FEI), where he studied from 1996 to 2000. He also completed an MBA in Corporate Servers, focusing on Mainframe and High-Performance Servers at FIAP from 2009 to 2012. Additionally, he studied Data Processing at Escola Técnica Estadual - Lauro Gomes from 1992 to 1995. His educational background supports his advanced skills in TCP/IP Networking and server management.
Technical Skills and Contributions
Carlos possesses advanced skills in managing Es7000 Servers and has over 20 years of experience in TCP/IP Networking. He has 12 years of combined experience in managing and supporting Unisys ClearPath Libra and Dorado mainframes. He contributes to the Technical Knowledge Base by reviewing and enhancing solutions provided by other support center specialists, ensuring the quality of technical support. He has also led team projects aimed at improving the efficiency of the support center.