Daniel Bertschinger
About Daniel Bertschinger
Daniel Bertschinger is a Senior Client Services Director with extensive experience in client management and sales across various technology companies. He has held significant roles at Oracle, Sandoz, Alcatel, and currently at Hitachi Vantara and Global Swiss Learning.
Work at Hitachi Vantara
Daniel Bertschinger has been serving as the Senior Client Services Director at Hitachi Vantara since 2017. In this role, he is responsible for overseeing client service operations and ensuring high levels of customer satisfaction. His tenure at Hitachi Vantara has lasted for seven years, during which he has contributed to the company's client engagement strategies and service delivery frameworks in the Zürich Area, Switzerland.
Education and Expertise
Daniel Bertschinger studied at IMD Business School, where he achieved a certification in High Performance Leadership. He also holds an Executive MBA from the University of St.Gallen, which he completed between 1999 and 2001. Earlier, he earned a Bachelor of Science in Electrical Engineering from the University of Applied Sciences and Arts Northwestern Switzerland FHNW, completing his studies from 1986 to 1989. His educational background supports his extensive experience in client services and management.
Background in Technology and Services
Daniel Bertschinger has a diverse background in technology and services, having worked in various roles across multiple companies. He began his career at Sandoz as a Network Specialist and later served as Telecom Manager - Far East Coordinator in Tokyo, Japan. His experience includes significant positions at Oracle, Alcatel, and Sun Microsystems, where he held roles such as Sales Manager and Director, focusing on service sales and client support across Europe.
Career Progression at Oracle
Daniel Bertschinger held multiple positions at Oracle, starting as a Senior Services Sales Manager for Central Europe in 2010. He then served as Sales Director for Premier Support in Germany from 2011 to 2012. Additionally, he worked as Senior Sales Manager for Premier Support in the Benelux region for four months in 2011. His roles at Oracle contributed to his expertise in client services and sales management.
Experience at Alcatel and Sun Microsystems
At Alcatel, Daniel Bertschinger worked as Professional Services Director and Key Account Manager from 1995 to 2004. His responsibilities included managing post-sales services and key accounts in operator solutions. He also held various positions at Sun Microsystems, including Sales Manager for Central Europe and Manager for DMG Global Services. His roles at these companies enhanced his skills in sales and service management.